Plush Care

Our plushies are made to be cuddled and loved! Because many are handmade, the size may vary by up to approximately ±1 inch (±2.5 cm) from the measurements listed on the product page.

Colors may also appear slightly different depending on lighting, photography, and your phone or computer display.

Cleaning Your Plushie

Most plushies and pillows can be gently hand-washed using cool or lukewarm water and a small amount of mild soap.

• Gently spot-clean or hand-wash as needed.
• Do not use bleach or harsh cleaning products.
• Avoid twisting or wringing the plushie.
• Allow it to air-dry completely.

Always check the product’s label for any item-specific care instructions.

Helping Your Plushie Re-Fluff

Your plushie may arrive compressed for shipping. After opening the package, gently fluff and reshape it by hand. Please allow up to 24 hours for it to return to its original shape.

Shipping at a Glance

Orders are typically processed within 1–4 business days. Full shipment tracking is provided when your order ships.

Some products may be shipped separately, so items from the same order can occasionally arrive in more than one package or on different days.

Delivery times vary by destination and may be affected by customs, holidays, severe weather, carrier delays, or other circumstances outside our control.

For estimated delivery times, customs information, address changes, delays, and complete shipping details, please review our Shipping Policy.

Our Promise

Cute Asian Things™ is committed to offering adorable, wonderfully soft plushies and friendly customer service.

• Full shipment tracking is available for all shipments.
• We provide straightforward returns and exchanges in accordance with our return policy.
• We typically respond to customer questions within 1–2 business days.

Need help? Please contact us and include your order number when applicable.

For return eligibility and instructions, please review our Returns & Refund Policy.